Internal IT Manager

This is Allego

Allego provides reliable charging solutions to cities, companies and consumers. We deliver charging facilities that can be used by all electric cars and every EV driver, providing a seamless charging experience. Our goal is to contribute to zero emission mobility and see to it that EV drivers can charge at the right location with the right solution. The EV market is growing and changing rapidly. The road will be exciting and with confidence we stay ahead.

A bit more about the job

We are looking for an enthusiastic new team member to join our IT Operations team. As Internal IT Manager you are responsible for the technical support of our colleagues and offices throughout Europe. You will be responsible for supporting office colleagues, developers and external parties in their operational IT needs. You will monitor incoming tickets and provide the ticket reporters with a satisfying solution, but you will also initiate improvements proactively. You will be managing one first line IT Service Desk colleague, but we expect a hands-on attitude when it comes to IT tickets as well. The tickets can cover subjects such as:

• Onboarding of new colleagues across different countries

• Provisioning of new workplaces

• Software installation and maintenance

• Phone-system and mobile phone enrollment and maintenance

• User management (Active Directory)

• Permission management

• Purchasing of needed IT-facilities

• Documentation and process improvements in the 1st line support

Please be aware that this role will also require you to sometimes visit our regional offices. We currently have an office in the Netherlands (HQ), Denmark, Germany, Belgium, France, and England.

This is you

• You have finished an IT related study

• You have experience in a similar position and with multi-platform IT Operations environments.

• You have experience with IT Operations concepts such as monitoring, back-up, restore, disaster recovery, performance, troubleshooting and root cause analysis.

• You have knowledge of application installation and methodologies for automated installation.

• You are fluent in English (Dutch, German or French are a plus).

The following is not required, but it is seen as a real plus:

• Experience with Microsoft Azure and Microsoft Intune;

• Experience with Jira cloud and Confluence;

• Experience with Microsoft Windows Server, Active Directory, and Office 365;

• Understanding of security risks in the current business computing environment;

• Knowledge of networking technologies including Tele-conference Solutions.

This is our offer

A challenging job in a fast-paced, goal-oriented environment. A competitive salary depending on education and experience. A good package of secondary conditions, including end of year premium, pension and a personal budget. At Allego you choose your own challenges, we will make education and training available if necessary to keep driving forward.

If you are interested in working at Allego we look forward to receiving your resume and motivation letter via the direct link.

Please do not contact us if you are an agency. We understand that you, above anyone else, have the best candidates, but we count on it that those candidates will know where to find us themselves.